tsiolkovksy log.

In a strange display of synchronicity, Merrystar and I both ordered new laptops in the last 24 hours.

• Merrystar’s beloved Panasonic Toughbook W2 Tsiolkovsky will soon be joined by, of all things, a Dell XPS M1330. The Panasonic rep really blew the sale and couldn’t get her either a W or Y series within her department’s budget, so she opted for a screamin’ fast dual 2.6GHz instead. After years of making ugly laptops, Dell seems to have finally gotten this one right.

  We’ll see how it looks in person when the Alpine White version (with pink hard drive and mouse, naturally) arrives later this week.

  I’m actually really excited to see how Ubuntu runs on it.

• I wasn’t planning on upgrading my Powerbook G4 Hithlum until its AppleCare expired in November, but the recent release of the iPhone SDK (which requires an Intel chip and Leopard to use) accelerated my timetable. The 1.67GHz Powerbook is the fastest G4 chip out there, but it’s now the punchline in recent Mac benchmarks.

  Let’s call it like it is: the G4 is dog slow running Leopard, and it’s not that much faster running Tiger.

  So, after convincing myself to get the 2.5GHz Core 2 Duo Macbook Pro, I then did an about-face when I got to the ordering page, decided to embrace constraints, and bought what meets my needs now: the Macbook Air. Yes, the one I was waffling about.

  And you know what? I don’t regret it for a minute. $1000 less, featherweight, and fewer distractions? Done.

  It arrives next week.

While I’ll let you know initial impressions and put up new computer pages next week, Merrystar and I have important decisions to make while we wait.

Namely, what are we going to name them? A quick nomenclature refresher:

• Merrystar has two possible conventions to follow: laptop or dual-core. Laptops are named after science vessels in Star Trek: Oberth-class or Nova-class. (I think Nebula-class vessels are also allowed.) Dual-core machines are Excelsior-class. There’s a lot of options available.

• My convention is to use lands from science-fiction and fantasy: Macs use the lands of J.R.R. Tolkien. I’ve been going through a Beleriand phase, but might shift east over the Misty Mountains if the names are right. The areas of Númenor are also options, but not very melodic ones.

Hmmm. Lots of thinking to do here.

I find it funny that in all the polarizing posts about the MacBook Air, the reasons why I didn’t recommend it to Merrystar are conspicuously absent.

Those reasons? Compared to her current laptop, the MacBook Air:

1. is heavier,
2. has a bigger footprint,
3. has a shorter battery life, and
4. is more expensive.

And for her, these are critical requirements. So the MBA is a no-go.

The MacBook Air looks to be a great, small Mac. It may be the best little Mac ever, although I think the iPhone is strong competition for that title.

It is not, however, the best subcompact notebook available right now. The MacBook Air needs to shed some weight and stretch some battery life before it can claim that. And since I’m talking about an Ubuntu to OS X switch, yes, this matters quite a bit.

I am confident that the MacBook Air will improve. Solid state drives will get cheaper, faster, and bigger, components will improve, etc. — but it’s just not there yet. But once you remove the necessity of running OS X, the field opens up… and there are honestly better options out there right now.

If you want the lightest, smallest Mac laptop you can get, then obviously the Air is a great machine. The protests about sealed batteries and non-expandable drives are pretty silly and you should ignore them as such. You want the SSD? Don’t worry about the cost, just go and get it (and please provide benchmarks for the rest of us!)

But if you want something even smaller, and aren’t committed to OS X, then you should probably keep looking.

Trip was playing with his dvdvdvdeees tonight when he saw that Merrystar was on her computer. He walked over, climbed up on the couch, and looked over her shoulder.

Her: “That’s Noah, and that’s his mommy.”

Him: “Dats Noah, and dats his mommy.”

Her: “Would you like to see pictures of Trip?”

Him: Makes agreeing noises. Merrystar calls up his site.

Him: “Backhoeses!”

And then he reached out and tried to swipe the page on Merrystar’s Toughbook, just like it was an iPhone.

Me: “You’re going the wrong way.”

Her: “You hush.”

Him: “Boats! T-t on the boat!” more swiping motions, more of the page not going the right way.

I find it both wonderful and a little scary that my son knows that much about using my iPhone already.

Epilogue

After Trip had gone to sleep, we had the following exchange:

Me: “Finally, I found something your computer can’t do.”

Her: Swipes at my laptop screen. “Doesn’t look like yours can, either.”

Have I ever come out ahead in these?

Don’t answer that.

Here’s a question: what goes chirp, chirp, CRUNK, chrip chrip, crunk chirp?

If you guessed Tsiolkovsky’s hard drive, you’d be sadly correct.

First, the Ubuntu side gave us this wonderful message:

I think this is really quite an excellent way to put it: “…and this disk drive is probably not expensive enough for you to risk your time and data upon it.” Good advice for a bad situation.

Then, tonight, the Windows side gave us this gem:

Less informative, but just as ominous.

(Fortunately, Tsiolkovsky is still under Panasonic’s excellent warranty. But only for six more weeks.)

Merrystar’s finished restoring Tsiolkovsky to operating condition, having installed obscure dependencies required for 30-year-old astronomical software and restored data from the ill-fated HissyDrive backup fiasco.

And because of Ubuntu, it’s turned out much better than before. No, honest.

• The Windows XP side of Tsiolkovsky suffered chronic driver crashes from the on-board Centrino wireless card; only disabling the card and using a Netgear pc card stopped the computer from crashing. The drawback was, of course, that the power consumption was huge and battery life was cut in half, if not more. Ubuntu natively recognized and supported the Centrino A/B card, so we’re back up to the 6-8 hour battery life we were used to. (Yes, you read that right.)

• Speaking of power management, Ubuntu fully supports ACPI; hibernate and suspend work like they’re supposed to. Amazing!

• While some of the package managment is confusing (especially the contents of the devel packages, and what’s up with not including make?) apt-get is vastly superior to SuSE’s yast. Sorry, but it’s true.

• Gnome seems to be trying to integrate the best UI elements of Mac OS X and Windows XP (albeit without all the chrome of Tiger/Vista), and succeeds. How well? Good enough to convince a long-time KDE user to switch.

• System stability, good UI, and unix commands at the ready? You better believe that Merrystar never boots into Windows anymore. While there are a few reasons to keep the partition (Adobe Illustrator, for one, and some web-based tools that require IE), it sees little to no system time. Quite a change, actually.

So, I confess. I’ve grown a little bit jealous. I want a brown system! I want to see the OS that Just Works! I want to use it!

Oh, wait. I run Mac OS X and have all of that, minus the brown part. Okay, I really just want to tinker around with Linux again… but know better than to mess up Merrystar’s system this close to Valentine’s day. So I downloaded Xubuntu for PowerPC and ran it on Hithlum, instead. (I’ve long been interested in the XFCE window manager.)

It was nice: fast, UNIX-y, snappy. Not as nice as OS X, but I can now say I’ve gotten Linux to boot on my Mac without frying the system. I could get used to it. But then I remembered that I really didn’t need to do any of this. I have a perfectly good OS now, and I don’t need to go re-learn Linux ‘just because.’ Ubuntu is pretty simple and looks to be low-maintenance, so my technical support duties will likely be light now. Aside from helping to clean up the Windows partition — a reinstall may be in order, because, you know, the Registry doesn’t scale — I’m out of a job on that computer.

Bravo, Ubuntu. It Just Works, like it’s supposed to. Nicely done.

Merrystar upgraded Tsiolkovsky to Ubuntu today from SuSE 10.0. Normally, I wouldn’t phrase a distro change as an upgrade, but this one qualified. Even though my first experience with SuSE was positive, the honeymoon was soon over, and recent events have been less than satisfactory. (Then there’s that whole Novell-Microsoft deal that still makes me go Whaaaa?)

Initial impressions of Ubuntu are very, very good. Wireless works out of the box, power management is great, and “Gnome doesn’t suck,” to quote the primary user. More details once we resolve the hissing backup disk drive issues (note to self: why did I not get out my noise cancelling headphones today?) and AIPS is functioning again; Tsiolkovsky’s Linux writeup could use some refreshing, especially considering how many hits it receives every day.

Did I forget to mention that Hithlum is back from Apple? I guess I did. Well, she’s back, but can’t read any data from the hissy drive, and if you think I’m letting Tsiolkovsky anywhere near that thing? Steve Jobs is more likely to use a stylus.

I know enough to not tempt computer karma: copy the data off the hissy drive as fast as the network will carry it, but don’t mess with the settings.

One small victory today is enough.

It’s now been 19 days since my PowerBook G4 Hithlum’s LCD failed. Let’s recap.

• Times I have called Apple: 8
• Times I have spoken to an Apple rep over the phone: 3
• Times I have emailed Apple: 1
• Emails I have received from Apple: 1
• Times I have visited an Apple store, 160 miles away: 1
• Status updates received from Apple via website: 1
• Hours spent waiting for Genius Bar Appointment: 1
• Escalations through customer service: 3
• ETA: still pending.

• Approximate time spent dealing with support-related issues: 20 hours
• Days primary personal computer unavailable: 19

Let’s compare and contrast with Merrystar’s experience with Panasonic and her Toughbook Tsiolkovsky, shall we?

• Total calls to support: 1
• Total calls to Fedex: 1
• Total emails: 2, both status updates from Panasonic’s logistics company
• Total website visits: 2 (1 to look up phone number for inital call, 1 to FedEx to confirm delivery)

• Approximate time spent dealing with support-related issues: 1.5 hours, including packaging (excludes backup time.)
• Days primary personal computer unavailable: 2.5

The Panasonic support rep was knowledgable, efficient, and thorough. The Apple reps — with the execption at the Genius Bar, to be fair — have not.

What’s worse is that I’m paying $350 to Apple for this service for 3 years. Panasonic’s cost? $0 for the same period of time. I’ve used it three times and each time has been this easy.

This is seriously leading me to question my next laptop purchase. Perhaps it’ll be time to switch back to Linux?

Merrystar’s Toughbook W2 Tsiolkovsky is back from the shop today. She sent it in on Tuesday. In the afternoon. Got it back today. 3 days from door to door.

Panasonic’s support continues to impress.

Apple’s? Not so much. (15 days and counting. I called their support again today, and they have no idea what part is needed or when it will be in. Sigh.)

Oh dear.

So, whatever good computer karma I have have acquired by religiously backing up my own data was negated yesterday when I tried to back up Merrystar’s data.

Last night was spent rebuilding her partition table — by hand, mind you — and then reinstalling Linux on Tsiolkovsky.

If you’re wondering how a backup could have gone so wrong that it would require rebuilding a partition table, well, that makes two of us.

(Fortunately, there is a backup of the drive now.)

Helping Merrystar get Flash off of Tsiolkovsky when I ran across this page on the Adobe/Macromedia site: How to uninstall the Adobe Flash Player plug-in and ActiveX control

Due to recent enhancements with the Flash Player installers, you are now only able to uninstall by using the Adobe Flash Player Uninstaller (below). To uninstall Flash Player, simply download the appropriate uninstaller for your system and follow the instructions listed below.

When did they stop including an uninstaller in their distribution???