4:14 PM

Well, isn’t that interesting?

This morning I emailed Apple to let them know that they hadn’t called me back as promised in their support email.

I just got off the phone with Frank at Apple in Austin, TX, who let me know they’d escalated the problem and expected repairs to be complete by tomorrow (as long as the unit passed QA, of course.)

Dare I hope that I’ll have Hithlum back by Thursday?